Support Requests

If you'd like support with using any element of the RAFAC.UK service please first check the FAQ section on this site.

If you can't find an answer there please raise a support request via the portal (a link is in the side bar).

We aim to respond to requests for support within 24 hours, depending on the complexity of your request it can sometimes take a little longer. Please remember support is provided by our team of project volunteers so speed of support will vary.