Support Requests

If you'd like support with using any element of the RAFAC.UK service please first check the FAQ section on this site.

If you can't find an answer there please raise a support request via the portal (a link is in the side bar).

We aim to respond to requests for support within 24 hours, depending on the complexity of your request it can sometimes take a little longer. Please remember support is provided by our team of project volunteers so speed of support will vary.

General Enquires

If you have a general enquiry about the RAFAC.UK service please contact us via the details below:


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0300 075 0102


0300 075 0104

Please Note: Requests for support must be submitted via the 'Support Request' process. Support requests sent via the project 'General Enquiry' contact details will be ignored.